Usability studies
Cliff March 24th, 2008
Anyone who has ever met me in a library context knows that I go on and on about asking the user. Well, I’m in the middle of conducting usability studies. I’m not only asking the user, but *watching* the user (because sometimes what they say is not what they do). I just completed Phase 2 of 4, and with the help of three great folks, we’re hoping to finish it by July 1st. Details will follow, and hopefully publication will come thereafter; but for now, I’m swamped in data.