Comments on: Usability studies http://clifflandis.net/2008/03/24/usability-studies/ Professional Creative Genius Sat, 03 Dec 2011 07:39:42 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: michael http://clifflandis.net/2008/03/24/usability-studies/comment-page-1/#comment-9346 michael Tue, 25 Mar 2008 17:50:03 +0000 http://clifflandis.net/2008/03/24/usability-studies/#comment-9346 "because sometimes what they say is not what they do" http://www.useit.com/alertbox/20010805.html Say what you will about Neilsen, he's right on here. Users have sent me down WAY too many wrong paths. “because sometimes what they say is not what they do”
http://www.useit.com/alertbox/20010805.html
Say what you will about Neilsen, he’s right on here. Users have sent me down WAY too many wrong paths.

]]> By: Jason Puckett http://clifflandis.net/2008/03/24/usability-studies/comment-page-1/#comment-9345 Jason Puckett Tue, 25 Mar 2008 14:15:03 +0000 http://clifflandis.net/2008/03/24/usability-studies/#comment-9345 It must be that time of year... we're doing usability testing at Emory too. We're getting ready to implement a new OPAC/"discovery tool" and desperately trying to cram in some testing on the old system for comparison. It's eye-opening actually watching a user conduct a search, isn't it? We've had faculty come in to test who don't know how to find a book given a topic. And they sure do hop away from the library tools to search pretty often, and then come back for the last step to actually locate the specific item they want. It must be that time of year… we’re doing usability testing at Emory too. We’re getting ready to implement a new OPAC/”discovery tool” and desperately trying to cram in some testing on the old system for comparison.

It’s eye-opening actually watching a user conduct a search, isn’t it? We’ve had faculty come in to test who don’t know how to find a book given a topic. And they sure do hop away from the library tools to search pretty often, and then come back for the last step to actually locate the specific item they want.

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